Privacy Policy

Last Updated: 12.12.2024

At Shopinella.com, we are committed to protecting your privacy and processing your personal data in compliance with applicable laws. This Privacy Policy explains how we collect, use, share, and safeguard your personal information.

1. Data Controller

The data controller is:
Shopinella
Email: info@shopinella.com
Address: Friedrich-ebert-strasse, 22, 64342 Seeheim Jugenheim / Germany

2. What Data Do We Collect?

When you visit our website or use our services, we may collect the following data:

• Identity Information: Name, surname, email address, phone number.
• Contact Information: Delivery address, billing address.
• Financial Information: Payment method details (credit card information is processed directly by payment processors).
• Technical Information: IP address, browser type, operating system, session cookies, usage statistics.
• Marketing Data: Subscription preferences, customer feedback.

3. Purposes of Data Collection and Processing

Your personal data may be processed for the following purposes:

• Processing and delivering orders,
• Providing customer support,
• Fulfilling legal obligations (e.g., invoicing),
• Marketing and promotional activities (with your consent),
• Ensuring security and preventing fraud.

4. Legal Basis

We process your personal data in accordance with Article 6 of the General Data Protection Regulation (GDPR):

• Performance of a contract (Article 6(1)(b)),
• Compliance with legal obligations (Article 6(1)(c)),
• Legitimate interests (Article 6(1)(f)),
• Your explicit consent (Article 6(1)(a)).

5. Cookies and Similar Technologies

Our website uses cookies and similar technologies:

• Session cookies (active during your visit),
• Persistent cookies (stored on your browser for a specified period).

Managing Cookies: You can manage cookies through your browser settings.

6. Sharing Your Data

Your personal data may be shared with:

• Payment service providers (e.g., PayPal, Stripe),
• Logistics service providers (e.g., DHL),
• Legal authorities if required,
• Marketing and analytics tools providers (e.g., Google Analytics).

7. Data Retention

We retain your data for as long as necessary to fulfill the purposes for which it was collected. Financial and invoicing data are retained for 10 years as required by law.

8. Your Rights

Under GDPR, you have the following rights:

• Access your personal data,
• Request rectification or deletion of your data,
• Object to or restrict the processing of your data,
• Receive your data in a structured format (data portability),
• Withdraw your consent (withdrawal does not affect processing before the withdrawal).

Filing a Complaint: To exercise your rights, contact us at info@shopinella.com. You may also file a complaint with the supervisory authority. In Germany, the supervisory authority is:
[The Federal Commissioner for Data Protection and Freedom of Information (BfDI)].

9. Data Security

We implement technical and organizational measures to protect your personal data. However, we cannot guarantee complete security for data transmission over the internet.

10. Policy Updates

This Privacy Policy may be updated from time to time. Updates will be posted on this page, and the date of the update will be noted.